Colorfast in the UK:
Total Project Support

Here in the UK, you’re never far away from a Colorfast installation. Figures indicate that you will find EJOT Colorfast self-drilling products being deployed on an average of 60 new building envelope projects, at any one time - nationwide. So, it’s worth pausing to consider the level of project support that is required to ensure that the right product, is in the right place, precisely when expected.

Of course, it all starts with the quality of product - the EJOT brand stands for technical excellence after all! But customers can be forgiven for being unaware that it takes more than 200 manufacturing processes to make one single Colorfast self-drilling product. And the quality checks continue at EJOT UKs Yorkshire manufacturing facility until products are moved to site.

 

Managing demand and supply

In a typical year, EJOT UKs logistics team have been known to despatch around 20 million Colorfast products. Single orders can range from as few as ten fasteners and be as many as several hundred thousand - which means demand must be managed. A dedicated Customer Service team works tirelessly to monitor stock and supply – keeping both customer and EJOT’s area sales managers informed of availability and progress, often before an order is even placed.

EJOT UK has a team of regional sales manager’s, in addition to a handful of key distribution partners in the frontline of customer liaison. The level of support and value they bring to a project can never be over-stated or under-estimated. It’s the team’s job to be on site with customers as much as it is to visit their offices - and to advise accordingly. They are an interface between designer, specifier, customer, and engineer one side of the fence - and in constant communication with EJOT UKs technical services team and internal sales team, on the other. Above all, their role is to be an extension of the customer’s own business.